Reception staff assist Patients with accessing Appointments and Services in the Surgery.They have access to all your medical records and provide information about hospital letters, referrals and prescriptions.
They can issue authorised repeat medications but cannot under any circumstances change or reauthorise prescriptions.
Ashley Medical Centre adopt DHSS Policy on ZERO Tolerance against the abuse of Staff. This includes verbal abuse. Reception Staff work to strict Protocols which have been agreed and authorised by the Doctors and Practice Manager,
Patients who breach this policy will be given a warning and any repeat of the behaviour may be asked to leave the Practice.
All telephone calls to the Surgery are now recorded. These are monitored regularly by the Practice Manager and Doctors
|Dr Veronica Craig (f)|
Senior GP Partner in Ashley Medical Centre and has been with the Practice for over 20 years. She has a particular interest in Asthma; COPD and women’s health.
|Dr Darren Ingram (m)|
Joined Ashley Medical Centre in 2005. He has a particular interest in Diabetes and Cancer.
Ashley Medical Centre in order to provide appropriate cover employs Locum Doctors throughout the year. These Locum Doctors are registered with Health & Social Services Board and Ashley Medical Centre ensures that they comply with Health Board regulations. All Doctors have access to Patients complete medical records. They are therefore able to diagnosis, treat and review new or ongoing medical conditions. Patients should therefore feel confident in booking appointments with locums when our own GPs are unavailable. All doctors within Ashley Medical Centre are responsible for your care, Patients are no longer registered with individual Doctor – only the Practice. You may request an appointment with a specific Doctor however this could mean you might wait longer for an appointment