Welcome to the Ashley Medical Centre Website

 Closure Dates

The Surgery will be closed on

Wednesday 17th April 2024 from 1pm for Staff Training

We will re-open on Thursday 18th April @ 8.30am. 

If you require URGENT medical assistance please contact the

OUT of HOURS SERVICE on 02891 822344

If you wish to speak with a GP please phone the surgery STRICTLY between 8.30 and 9.30am to book a telephone call. There are URGENT on the day phone calls available but the list is not endless and once complete you will be asked to phone back at the next call time.

You can now PRE BOOK a non-urgent telephone call in advance with the GP but  ONLY between 8.30 and 9.30am

EMERGENCY calls ONLY will  be taken outside of these times.

GP Face to Face appointments are booked following a telephone triage call with the doctor .

There has been a sharp rise in the amount of verbal abuse from some patients to our staff. Whilst we appreciate at times your frustration PLEASE DO NOT VERBALLY OR OTHERWISE take your frustrations out on our staff who work extremely hard in an ever increasing and demanding service.

We operate a ZERO tolerance policy towards abuse and your patience is very much appreciated.

For Smears/Diabetic/Asthma reviews or bloods please contact reception to book an appointment with our Practice Nurse.

Due to an increased volume of phone calls and prescription requests please allow 72 hours for any repeat prescriptions to be issued and also allow extra time for these to go to your nominated Pharmacy 

Our Clinical staff and Doctors are continuing with clinics/surgeries but respectfully request that unless you are Medically Exempt please ensure you wear your mask at all times whilst in the Medical Centre and the number of patients permitted into the waiting room may continue to be limited. This enables the practice to provide some protection to all our patients and staff within our Healthcare setting at this time

 Normal Appointments are currently suspended. If you need to speak to a GP please phone between 8.30am and 9:30am

Emergencies only will be accepted after these times

The Practice will be operating a Telephone Triage service with immediate effect as a result of the Coronavirus emergency.  Where possible try to give the reception staff a nominated Pharmacy for your Prescriptions to be sent to.

For Guidance on the current advice on Coronavirus please check the information  provided by the Public Health Agency using the following link:

https://www.publichealth.hscni.net/

The Practice will not be operating any Open Surgeries or Book on day Clinics for the foreseeable future.  Telephone Triage clinics will operate in their place

COVID-19 (coronavirus)

Please consult the Links below for information on the Coronavirus Vaccination programme

https://www.nidirect.gov.uk/articles/covid-19-vaccination-programme-northern-ireland

and

https://covid-19.hscni.net/get-vaccinated/

PLEASE DO NOT ENTER THE SURGERY - Telephone the GP reception on 028 91477150 for further advice. 

 Please contact the surgery to register for our online services which will enable you to book appointments online

Please see our online survery in the online section of this website as we welcome your feedback via the online survey

Please note that  in the interest of all parties, calls to and made by the surgery may be recorded for training and quality control purposes.

Ashley Medical Centre aims to offer the highest standard of patient-centred healthcare.  

We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback.

Below is a link to the Royal College of General Practitioners Patients Guide to GP Services.

http://www.rcgp.org.uk/pdf/rcgp_iyp_full_booklet_web_version.pdf

Please also find attached below a link for Physio self referral in the South Eastern Area

www.setrust.hscni.net/services/physioform.htm

To email the Practice the email address is Reception.Z00256@gp.hscni.net