Ashley Medical Centre is committed to providing the best possible service for our Patients, this includes access to the Surgery via telephone. The current system supplied by Network Europe Group has been operational for 3 years. The system has allowed us to manage telephone calls and match staff to the demands throughout the working day/week.
There has been a lot of debate surrounding the use of 084 numbers and a in particular a plethora of misinformation. The following is a statement from our Supplier following a recent article in a national newspaper. This reaffirms the Surgery’s decision in selecting and continuing use of our current system. Should Patients have any queries or require further information they should contact Mrs. Cait Ashe, Practice Manager who will be only to happy to assist you.
Link(s) :NEG Statement DOH Response to Consultation 084 Numbers