Reception staff assist Patients with accessing Appointmetns and Services in the Surgery.They have access to all your medical records and provide information about hospital letters, referrals and prescriptions.
They can issue authorised repeat medications but cannot under any circumstances change or reauthorise prescriptions.
Ashley Medical Centre adopt DHSS Policy on ZERO Tolerance against the abuse of Staff. This includes verbal abuse. Reception Staff work to strict Protocols which have been agreed and authorised by the Doctors and Practice Manager,
Patients who breach this policy will be given a warning and any repeat of the behaviour may be asked to leave the Practice.
All telephone calls to the Surgery are now recorded. These are monitored regularly by the Practice Manager and Doctors
|Our Midwife is Mrs. Ruth McCahon who holds an ante natal clinic every Wednesday Morning – appointment only.|
|Mrs Ruth McCahon (f)|
Ruth holds her ant natal clinic on Wednesday mornings from 8.30. Appointments are booked chronoglogical so as to ensure that Ruth can follow up on her house calls.
Please note that Ruth can only see 10 Patients maximum at these clinics
|Ms Donna Geddis is our Health Visitor who works with the Practice in immunisation and assessment of babies and pre – school children. See clinic schedule for availability|
|Ms Contact Reception|
Currently our Health VIsitor is on Maternity Leave. The Health Visitor(s) no longer attend the Baby Clinc on Wednesday mornings. They now attend babies at home. Feeding advice and weighing is not provided during the clincis.
Only well children who have been called for vaccination should attend the baby clinic.
|Mrs. Caroline Stewart is our Cognitive Behaviour Counsellor and provides weekly clinics. (GP Referral only)|
|Mrs Caroline Stewart|
Caroline is our CBT Counsellor. Appointments with Caroline are by GP Referral only.
|There are range of other Health Professionals who work with the Surgery in providing services for our Patients (i.e. Community Dietician; Practice Pharmacist). Occasionally Patients may be invited to attend these individuals for further examination or care as per Doctors request to ensure you are receiving the best possible care, therapy and treatment. These Professionals are experts in their field and any care, treatment or changes to therapy will have been agreed with your Doctors prior to your visit. |