Reception staff assist Patients with accessing Appointments and Services in the Surgery.They have access to all your medical records and provide information about hospital letters, referrals and prescriptions.

They can issue authorised repeat medications but cannot under any circumstances change or reauthorise prescriptions.

Ashley Medical Centre adopt DHSS Policy on ZERO Tolerance against the abuse of Staff. This includes verbal abuse. Reception Staff work to strict Protocols which have been agreed and authorised by the Doctors and Practice Manager,

Patients who breach this policy will be given a warning and any repeat of the behaviour may be asked to leave the Practice.

All telephone calls to the Surgery are now recorded. These are monitored regularly by the Practice Manager and Doctors

Pharmacists

Miss Joanne Cruise (f)

Pharmacist

Mrs Christina McMinn

Community Midwives

Our Midwife  Mrs Ruth McCahon has now retired and we will be seeing new faces within our Community Midwife Team - the ante natal clinics are held fortnightly on a Wednesday morning by appointment only.

Mrs Ruth McCahon (retired) (f)

Ruth holds her ant natal clinic on Wednesday mornings from 8.30. Appointments are booked chronoglogical so as to ensure that Ruth can follow up on her house calls.

Please note that Ruth can only see 10 Patients maximum at these clinics

Health Visitors

Stephanie McErlain and Jayne Nixon are our Health Visitors who works with the Practice in immunisation and assessment of babies and pre – school children. See clinic schedule for availability

Stephanie McErlain
Jayne Nixon

Counsellors

Mrs Mandy Lee is our Cognitive Behaviour Counsellor and provides weekly clinics. (GP Referral only)

These are on a Thursday morning.

Mrs Mandy Lee

Attached Staff

There are range of other Health Professionals who work with the Surgery in providing services for our Patients (i.e. Community Dietician; Practice Pharmacist). Occasionally Patients may be invited to attend these individuals for further examination or care as per Doctors request to ensure you are receiving the best possible care, therapy and treatment. These Professionals are experts in their field and any care, treatment or changes to therapy will have been agreed with your Doctors prior to your visit.

 
Health and Social CareThis site is brought to you by My Surgery Website